Healthcare Receptionist - Givens Highland Farms

Healthcare Receptionist - Givens Highland Farms
at Givens Communities [Register to View]
Givens Highland Farms - Black Mountain, NC

Why Choose Givens? Our team members have diverse backgrounds and experiences but unite with their passion for serving older adults in Western North Carolina. A focus on residents, helping them feel at home and vital to the community, is what sets our work environment and communities apart.

We also have some pretty great benefits:

• $1,000 sign-on bonus (paid out in increments over the first six months)
• Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost (free basic coverage for full-time team members!)
• Free short-term disability, life insurance, & access to our employee assistance program
• On-sight meal & uniform allowances
• Paid time off (PTO) w/ immediate access to 5 PTO days before your 90 days!
• Referral bonus program
• 403(b) retirement plan with up to a 6% matching
• Educational assistance & professional development opportunities
• Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
• Fast-growing nonprofit with tons of advancement opportunities
• Plus so much more!

• Answering phones, directing calls, and greeting guests and residents
• Completing complex and routine clerical task
• Organizing direct mailings, as needed
• Assisting with production and distribution of periodic resident newsletters, flyers, etc.
• Maintain excellent phone etiquette and effective communication skills when answering and directing incoming calls
• Contact various departments, i.e., maintenance, security, with requests from residents, guests, or team members
• Greet guests and residents, answer questions, and ensure guests sign in properly
• Maintain appropriate COVID protocol for any staff, guests, or residents entering the facility
• Assure that the reception and lobby environment is maintained in a clean and safe manner
• Maintain knowledge of and adhere to all HIPAA guidelines/regulations and Givens Highland Farms policies/procedures

• Computer proficiency with Microsoft Office SharePoint, Word, Excel, and Outlook
• Show initiative within a fast-paced, and team-oriented environment
• Multitask while providing exemplary customer service