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Last Updated: 5/18/22

Job Description

Image Solutions is a leader in providing document workflow and related office technology to companies throughout western NC and upstate SC. NO experience needed. Due to continual growth, we have need for a Field Service Technician. You will be responsible for providing the best customer service with regards to troubleshooting, repairing and maintaining the networked office equipment. Office Equipment includes, but is not limited to: digital networked printers, copiers, scanners, color copiers, large format printers, fax equipment, etc.

Duties:

  • Repair and perform preventative maintenance on the full line of black and white and/or color digital copier machines.
  • Utilize systems in place for service call tickets, parts usage, and transfer of inventory.
  • Properly maintain and inventory all parts and support equipment.
  • Achieve and maintain product certification provided by our equipment manufacturers
  • Communicate clearly with our clients about service challenges and the path you took to resolution.

What We Need From You:

  • Valid & Clean driver's license
  • Must be able to lift 75 lbs.
  • Must have a strong work ethic and be able to work as an effective, collaborative team member
  • Strong organizational skills and ability to troubleshoot digital copiers
  • Strong Computer skills and familiarity with the internet and networking
  • High School Diploma required
  • Occasional travel required for training or to visit our other site locations

Schedule:

  • Monday to Friday

Work Location: Multiple Locations



Company Details

Fletcher, North Carolina, United States
Image Solutions is a leader in providing document workflow and related office technology to companies throughout western NC and upstate SC. Our partnership with leading manufacturers like Savin, Ricoh and HP combines our strength and experience in local markets with the support of a multi-national organizations and world leaders in document workflow solutions. Image Solutions company culture is on...