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(Archived) Human Resources Coordinator

Last Updated: 12/31/22

Job Description


Grove Park Inn

The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.

Job Description

To provide clerical and administrative support to the Human Resources Director, Assistant Director of Human Resources and Recruitment Manager. To support the Human Resource function by providing a warm greeting and environment for all associates in the Associate Services Center.


  • Provides comfortable and hospitable reception to all associates upon entrance to the ASC offices.
  • Maintains an orderly reception area to ensure complete comfort of the client.
  • Makes appointments and maintains calendar for the Director of Human Resources.
  • Monitors and answers phones within 3 rings and professionally handles all phone inquires.
  • Monitors and maintains Associate Programs to include: birthday & anniversary listings and cards, ASC bulletin boards, associate flowers, cafeteria holiday decoration program, Game Ball postings, OSC and other postings as appropriate.
  • Participated in planning and execution of associate events.
  • Provides administrative and technical support to the HR Director and ADHR.
  • Responsible for special projects as directed by the HRD orADHR.
  • Issue name tags/clock numbers and lockers and ensure all necessary paperwork is completed.
  • Organize and order all office supplies, including nametags, OSC & Power of One cards.
  • Processes purchase orders and assists DHR Manager in maintaining the HR checkbook.
  • Files and maintains all Associate records, ensuring compliance with HR SOPs and legal requirements.
  • Surface all managerial and hourly reviews, with appropriate forms to appropriate manager at least once a month in advance of actual review date. Track and monitor timely completion.
  • Prepares memos and other correspondence including employment verifications in a timely manner.
  • Participates in the Resort's Orientation Program.
  • Prepares monthly training and events calendar and newsletter.
  • Maintains clean, organized Cyberspace (associate internet station).
  • Updates various logs and reports such as training logs, OSC nominees, etc.
  • Maintains adequate par level for New Hire Orientation Packets, Benefits Orientation, and other recurring meetings.
  • Distributes Power of One & Power of Safety to all departments in a timely manner weekly.
  • Complies with the 4 Star ASC Criteria. Maintain 4 Star rating as required by Omni Hotel Company.


  • Relevant hospitality and/or customer service/administrative experience
  • College Degree; Preferably in hospitality or human resources management
  • Highly motivated self starter focused on quality, organization, guest service and teamwork.
  • High level of written and verbal communication skills.
  • Computer proficiency; specifically with Microsoft Office and Windows. Micros experience is preferred.
  • The ability to work in a fast paced high pressure work environment while executing delegated tasks and assignments
  • Highly motivated self starter focused on quality, organization, guest service and teamwork.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

Company Details

Asheville, North Carolina, United States
AUTHENTIC LOCAL FEEL WITH EXCEPTIONAL SERVICE Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond se...