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Spa Cafe Service Bartender

Omni Hotels and Resorts

Last Updated: 5/21/22

Job Description

Location

Grove Park Inn

The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.

Job Description

To provide efficient friendly customer service at all times and to maintain a clean, professional top quality cafe. Responsible for assisting the server in the cafe and outside at the whirlpool. Duties to include setting tables with clean napkins, china and glassware, pour water for guests, mixing cocktails, pouring beer and wine .

Responsibilities

  • Have full knowledge of all menus and beverage menus.
  • Have full knowledge of responsible alcohol service.
  • Have full knowledge and certification in safe food handling practices.
  • Proper setup and breakdown of area and service station.
  • Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone.
  • Keep working area neat and clean.
  • Multi-task several guests and duties at once, maintaining the highest levels of service.
  • Enter in orders to the computer ensuring accuracy and timeliness.
  • Manage walk-up and seated guests appropriately.
  • Prepare beverages for service staff's guests from printed tickets.
  • Clean floors, walls and bar area each night.
  • Prepare beverages quickly and efficiently, following written and visual standards.
  • Follow service standards and best practices at all times.
  • Demonstrate excellent teamwork with other departments and associate.

Qualifications

  • Must be able to work a flexible schedule including weekends and holidays
  • Be committed to providing exceptional customer service
  • Ability to multi-task
  • Must be able to stand for 8+ hour per day
  • Bartending knowledge preferred.
  • Must be at least 21 years old
  • Able to work in tight quarters with other people.
  • Able to lift and carry 20 pounds routinely, and up to 40 pounds occasionally.
  • Able to walk, sit, stand, squat and reach in the course of daily business.



Company Details

Asheville, North Carolina, United States
AUTHENTIC LOCAL FEEL WITH EXCEPTIONAL SERVICE Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond se...