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Scheduler (Hendersonville)

Express Employment Professionals

Last Updated: 1/02/23

Job Description

Our client, a respected medical office in Downtown Asheville, is seeking an individual who has experience working with clients both in person and on the phone and is experienced in a medical office. If you are looking to join a new office and help it grow, this job could be for you!


Patient Access Representative is responsible for managing patient flow in the office through

predetermined schedule of appointments.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Welcome and greets all patients and visitors in person or over the phone.
  • Maintains a customer service-oriented mindset and promotes a positive environment.
  • Obtain patient demographics at each visit during check in.
  • Answer inquires or refers questions to the appropriate staff member.
  • Verify patient insurance and collect co-pays and payments for self-pay patients, including cash, checks and credit cards.
  • Schedule patient follow up appointments.
  • Responds to inquiries by patient, prospective patients, and visitors in a courteous manner.
  • Responsible for keeping the reception area clean and organized.
  • Check patients in or out as they arrive or leave their appointment.
  • Make new patient packets and update them as needed.

Qualified candidates will have experience:
  • Previous experience working in a medical office
  • Entering, reviewing, and processing paperwork
  • Providing administrative support to staff
  • Answering a multi-line phone system
  • Proficient in computer programs

Hours are flexible and can chose between:

Mon to Fri 8am to 4:30pm or Mon to Fri 8:30am to 5pm

Pay is between $15hr to $17hr DOE

Company Details

Asheville, North Carolina, United States
Building Success. Building Hope. Express Employment Professionals is a leading staffing provider in the U.S., Canada and South Africa. Every day, we help job seekers find work and help businesses find qualified employees. Founded in 1983, Express annually employs more than 566,000 people across over 800 franchise locations worldwide. Our long-term goal is at the heart of our company's vi...