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Refund Specialist

Express Employment Professionals

Last Updated: 8/11/22

Job Description

Do you have a background in medical accounting and are looking for a great company to work for? Do you have experience understanding medical insurance billing?

A great organization in the South Asheville area is looking for a Refund Specialist.

Responsibilities include, but are not limited to, the following:

  • Review credits and research patient accounts for both Patient and Insurance. Determine if there is a true credit for patient or Insurance by verifying payment method and pulling remits.
  • Adjust small balances and convey monies.
  • Issue patient credits by writing Refund checks. Prepare the refund checks with detailed reports for Management to review and obtain signature.
  • Run financial reports for accounting to review.
  • Prepare and mail checks.
  • File corresponding copies as backup.
  • Process "Returned refunds" with accounting department. Attempt contact with patient to re-send refund.

  • One to three years of experience, preferably in a healthcare billing setting
  • Good communication skills, both written and oral
  • Proficient computer skills including word processing, and data entry
  • Must have ability to communicate professionally and effectively with management and co-workers
  • Detail oriented with the ability to detect errors and discrepancies
  • Ability to work independently and stay focused on task at hand

  • High school diploma or GED equivalent. Healthcare or related experience required.

Schedule is 8am to 5pm Monday - Friday and pays between $16/hr - $18/hr DOE. Potential remote opportunities but not guaranteed.

Call today to schedule an interview!

Company Details

Asheville, North Carolina, United States
Building Success. Building Hope. Express Employment Professionals is a leading staffing provider in the U.S., Canada and South Africa. Every day, we help job seekers find work and help businesses find qualified employees. Founded in 1983, Express annually employs more than 566,000 people across over 800 franchise locations worldwide. Our long-term goal is at the heart of our company's vi...