It’s no secret, the more experience you have when applying for a job, the more likely you are to get hired. This is especially the case when it comes to the hospitality industry. However, how do you get a hospitality job if you don’t have any experience at all? Here are a few options for those who have no experience.
Research varies Hospitality Job Descriptions
If you don’t have any experience but want to show your employers that you have a good idea of how things work in this industry, then consider getting a degree. A good way to start your career in hospitality is to become certified in some way. This works as a form of leverage and employers are more likely to give you a chance.
Just keep in mind that different parts of the world have different requirements and expectations. For instance, in Queensland, Australia, you’re required to have an RMLV certificate in addition to your college degree. This is a course that needs to be completed in order to attain a management license for a licensed premise. Some may even require that you take RSA refresher course to ensure that you are always aware of what your obligations are.
Also, the timing of this type of education can be different depending on the circumstances and what you are trying to apply for. In a lot of cases, you will find that this type of training can be done on the job or even when you’re hired right after or before your first shift. Whatever the case, training is always a good idea for business owners in the hospitality field industry. Not only does it help them advance their career in hospitality, but it also helps them to better relate to their employees.
Show a Willingness to Render Excellent Customer Service
Believe it or not, when it comes to finding employment, there are a limitless amount of jobs in hospitality. There will always be job openings that need to be filled. And that’s because the turnover tends to be relatively high–specifically in hotels, bars, and restaurants.
So if you are in search of full-time or part-time work, then simply show a willingness to render excellent customer service. What does this mean? It means that you show your employers that you’re genuinely interested in learning how to deliver excellent quality service.
It means always greeting every customer with a smile and treating them with courtesy and a large amount of respect. When you make it clear that your focus is on making the customer feel welcomed and creating an experience that they can enjoy, then you are one step closer to securing an entry-level position.
Use Your Connections
Sometimes its not about what you know or how many years of experience you have working in the hospitality industry. Sometimes it’s simply about who you know in the hospitality industry. In fact, there are many people who secure positions in this industry without experience or formal education. Consider your own personal network. Do you happen to know someone who works for one of the hotels in your town? Could this person possibly put in a good word for you?
When asking for a recommendation of this sort, you need to keep in mind that you will be representing the person who vouches for you. So make sure that you present yourself very well. Show up to your appoints, meetings and interviews on time or even early. Always be willing to do whatever they ask of you. And most importantly, do it with a positive attitude. Show that you will be able to represent the company very well.
Mention Other Skills That Relate to the Hospitality Job You Want
Just because you have never worked in the hospitality field does not mean that you don’t have the skills to do it. In fact, many people find that they have learned skills from another industry that will translate well for this one. For example, if you have ever held a customer service position, then make sure to mention this to the hiring manager. If you have run your own company, in which you had to deal one-on-one with your customers, then let them know. In many cases, the same things that you learned and used in these instances will be a great fit for the position you want. Whether you’re interested in being a hotel manager or someone who works at the front desk.
However, if you are going to mention your past positions, it’s very important that you consider the timing. Only mention the positions that you have recently worked in. This is especially the case if you are someone who has a large gap in your work history as this could possibly hurt your chances.
As with any job search, there is always a good chance that you will be turned down for a lot of the positions that you apply for. In fact, you may not hear back at all from most of them. However, this does not mean that all hope is lost. So its very important that you keep a certain amount of determination during this process.
The good news is, you can always turn these negatives around. Make them work for your instead of against you. This is especially the case when you have interviewed for a job but what turned down. After you are certain that you did not get the job, take the time to get feedback about your interview. Ask them why they think you are not right for this particular job. Ask them if there were any questions that you could have answered better. The good thing about this is that you will be able to identify your weak spots. You will be able to work on your pitch and make sure that it is more refined for your next interview. You may also come to learn that you could spend a little more time acquiring the skills that you need before you actually apply for the next job.