Good Verbal Communication at Work is Essential
What Does it Mean to Communicate Verbally?
Verbal communication is the main form of communication we all use to express ourselves. It is the primary way we interact with people on a day-to-day basis. There are other forms of communication that most people don’t think about. These communication techniques include hand gestures, facial expressions, writing, and body language.
If you have poor verbal communication skills, you may have trouble communicating what you really mean to others. Your peers won’t understand what you mean and will either be confused or respond to something different altogether.
Just because someone misunderstands you a few times, it doesn’t mean it is your fault. It could be a problem with the listener. Perhaps they are the one that lacks proper communication skills.
By increasing your skills in communications you will be able to understand your tasks better. When you understand what your boss wants you to do, there will be no miscommunication and your work will go so much smoother. Happy boss, happy employee!
If you are looking to improve verbal communication skills, then apply the following 7 steps to go from ok verbal skills to good verbal communication.
How to Improve Verbal Communication
1. Be Prepared: Know what you want to say before you start a conversation. Decide what the best way to communicate with someone is before you approach them. Does the conversation need to be in person or can you call them?
2. Choose Your Words Carefully: Use easy to understand vocabulary and adjust your vocabulary based on who you are talking to. If they do not understand the meaning of some of your words, sometimes your whole message will be lost.
3. Enunciation: If you are able to speak clearly, more people will be able to understand you. Also, avoid talking too loud or too quietly. Learn to balance not only the volume of your voice but the speed as well. You want to speak slowly, but not so slow that people get bored and uninterested.
4. Use The Right Tone: Your voice will reveal your true intentions. Try to use the correct tone for the correct people. Is the person you are talking to your boss? Your wife? Your children? Your neighbor? You would use a different tone of voice for all of these individuals. Try to control your tone.
5. Eye Contact: Avoiding eye contact is a big no-no. Some people relate those who don’t make eye contact with being liars, even though this isn’t always the case. A person you make eye contact with will maintain eye contact with you and will be better assimilated into the conversation.
6. Check in With the Listener Often: Make sure the person you are speaking to knows what you are talking about before you finish your entire conversation. A person must be able to follow along with your entire body of words in order to truly know what you are talking about. They won’t understand your conclusion if they don’t listen to the lead-up.
7. Do Not Get Distracted: A loud environment will make it hard for anyone to hear what you are saying. Do not have important discussions on busy streets or where music is playing. You should be finding a quiet place to have an important conversation. This doesn’t only apply to face-to-face meetings, if you are on the phone with someone, please turn off your television and sound systems. If you are in the car, you could even pull over.
Many Careers Require an Expert in Verbal Communication Skills.
Actually, almost all careers require you to have skills in communication. Some careers require you to have excellent skills in communication. Some of the high-level positions that require expertise in communications are:
Chief Executive: CEOS must be able to communicate with not only their peers and employees but people who represent other corporations. They must be comfortable sharing information and have the skills to share it accurately.
Human Resource Managers: Communication as a Human Resource Manager is imperative. You will have to communicate effectively with people across an organization, from entry-level employees to the CEO.
Clinical or Counseling Psychologists: This one is a no-brainer. If you can’t discuss emotional subjects with your clients, then this industry isn’t for you.
Marriage and Family Therapists: You must be able to treat both parties the same and this means communicating with them from understanding points of view. You need to be able to explain options to your clients.
School Principal: If you grew up with a horrible school principle, chances are they lacked communication skills. A principle must be able to communicate with their faculty, coaching staff, students, and board of education members.
Teacher: If a teacher isn’t able to accurately explain things to their students, the students won’t learn. A teacher must have expert level skills in communications to be successful and educate their pupils.
Manager: Any type of manager is going to need to be well versed in communications. A manager that does not have a high level of skills in this area will not be able to tell their employees what to do. A manager without communication skills will be a manager for very long.
Operations Research Analyst: A person who takes up employment in operations research analytics must be able to communicate their research to others in order to solve the problems they were tasked with. Once again, you can be the best in your field, but if you can’t communicate your results in layman’s terms, you won’t be employed very long.
Economist: This field also requires its employees to be able to break down complicated terms and procedure to a clientele consisting of laypeople. If no one knows what you are talking about, you haven’t done your job.
Librarians: Librarians must be well versed in several subjects and be able to relay information to their customers.
Dentists: Dentists work with a large group of peers during their operations and general practice. If a dentist can’t explain to his assistance what he needs, he may find himself wasting valuable time.
Pharmacists: Pharmacists use language that others can’t even pronounce, so they must use generalized terms when they speak with their customers. They need to know when to use proper terms and when to use general terms.
Marketing Manager: To organize market strategies, you will require good communication skills.
Software Developer: Software developers know the language that communicates with computers, but they must also be able to communicate with people. Software developers often work together in large groups and must be able to explain their plans to their team members.
These are just a few occupations that require great communication skills, but in every occupation, the better you communicate the better you will get along with everyone you work with.